Let's Talk About Your Business
Looking for additional customer-support capacity? Need help building your sales pipeline? Exploring outsourced appointment setting or back-office support? Tell us what you are trying to accomplish.
Tell Us About Your Requirements
U.S. Office
NR Global Hub LLC
300 Cadman Plaza West
One Pierrepont Plaza, 12th Floor
Brooklyn, New York 11201, United States
Business Inquiries
[email protected]
Use the website contact form — tell us your company name, industry, the service you are interested in, approximate team/volume requirements, your current challenge, and your preferred contact method.
Response Time
We typically respond within one business day. Consultations are scheduled at your convenience.
Our U.S.-based team can help you
- Determine whether an outsourcing program makes sense for your business
- Design a service structure around your goals and budget
- Define KPIs, QA standards, and reporting from day one
- Scale capacity as your needs change
Frequently Asked Questions
What size businesses do you work with?
We focus particularly on small and mid-sized businesses that need professional support without the overhead of building large internal teams — across the U.S. and international markets.
How does a new engagement start?
We begin with a consultation to understand your business, customers, workflow, goals, and success metrics. From there we design the service structure, staffing model, technology setup, workflows, scripts, KPIs, and reporting requirements — then launch after training and setup.
What engagement models do you offer?
Hourly, monthly dedicated teams, project-based, and performance-oriented arrangements. Many clients start with one function — such as appointment setting — and later add customer support, lead generation, digital marketing, or back-office services.
How do you maintain quality?
Defined processes, performance metrics, call monitoring, QA scoring, structured reporting, and ongoing optimization — with regular client communication and personalized account management.
Where is your team located?
Client management and business development are U.S.-based (Brooklyn, New York), supported by an established global delivery team through our parent company, NR Business Solution Ltd., operating internationally since 2021.